Skillz Pro (“Skillz Pro”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, apply for our program, communicate with us, or participate in our training and mentorship program.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

By using our website or submitting your information to Skillz Pro, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Skillz Pro is a performance marketing education and mentorship program based in Islamabad, Pakistan.

For privacy-related questions or requests, you can contact us at:

Email: info@alfawebstudio.com
Location: Islamabad, Pakistan

2. Information We Collect

When you interact with Skillz Pro, we may collect information that you voluntarily provide to us, including:

• Full name
• Email address
• Phone number
• WhatsApp number
• Country or location
• Current profession or occupation
• Information you provide about why you want to join the program
• Information you provide when communicating with us
• Information relating to your participation in the Skillz Pro program

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, approximate location, and information about how you interact with our website.

3. How We Use Your Information

We may use your information to:

• Process and respond to your application or enquiry
• Contact you regarding Skillz Pro and upcoming cohorts
• Provide information about the program
• Communicate with students and applicants
• Provide access to classes, recordings, resources, assignments, and community support
• Manage the Skillz Pro WhatsApp community
• Send important program-related announcements
• Send promotional or marketing communications where permitted
• Improve our website, services, curriculum, and student experience
• Understand how visitors use our website
• Measure the effectiveness of our advertising and marketing campaigns
• Prevent misuse, fraud, or unauthorized access
• Comply with applicable legal obligations

4. Marketing Communications

If you provide your contact information, we may contact you about Skillz Pro, upcoming cohorts, educational opportunities, promotions, offers, or other services that may be relevant to you.

We do not sell your personal information to third parties.

You may ask us to stop sending marketing communications at any time by contacting us at info@alfawebstudio.com or by using any unsubscribe option provided in the communication.

Please note that you may still receive essential communications relating to a program you have purchased or an enquiry you have submitted.

5. Cookies and Tracking Technologies

Skillz Pro may use cookies, pixels, tags, scripts, and similar technologies to understand website usage and improve our marketing.

We currently use or may use technologies including:

Meta Pixel

We may use the Meta Pixel to understand how visitors interact with our website, measure advertising performance, and help us deliver more relevant advertising through Meta platforms.

Google Tag Manager

We use Google Tag Manager to manage website tags and tracking technologies. Google Tag Manager itself is primarily a tag-management system, and the tags deployed through it may collect information depending on how they are configured.

These technologies may collect information such as browser/device information, website interactions, and advertising-related events.

Third-party platforms may process information according to their own privacy policies and terms.

6. Third-Party Services

We may use third-party platforms and service providers to operate and market Skillz Pro.

These may include:

• Meta/Facebook advertising and analytics technologies
• Google services and technologies
• WhatsApp for communication and community support
• Website hosting, security, analytics, communication, and technical service providers

These providers may process information on our behalf or independently according to their own terms and privacy policies.

We do not authorize third parties to sell your personal information simply because you have provided it to Skillz Pro.

7. WhatsApp Communication and Community

Skillz Pro may use WhatsApp to communicate with applicants and students and to provide community support.

If you join a Skillz Pro WhatsApp group, other members of that group may be able to see information associated with your WhatsApp account, such as your name, profile photo, or phone number, depending on your WhatsApp privacy settings.

You should avoid posting passwords, payment information, sensitive personal information, or other confidential information in the community.

WhatsApp is operated by a third party and is subject to WhatsApp’s own privacy practices and terms.

8. Student Recordings and Educational Materials

Skillz Pro provides lifetime access to class recordings and certain educational resources.

Recordings and materials may contain student questions, discussions, examples, or other information shared during live sessions.

We encourage students to avoid sharing sensitive or confidential personal information during live sessions.

Skillz Pro may retain recordings and educational materials for the purpose of providing the program and maintaining students’ lifetime access.

9. Testimonials, Photos, and Student Results

With your permission, Skillz Pro may use your:

• Name
• Photograph
• Testimonial
• Feedback
• Professional designation
• Screenshots
• Campaign results
• Success story
• Other voluntarily provided material

for marketing, promotional, educational, or website purposes.

We will seek appropriate permission before using identifiable student material for promotional purposes.

You may contact us if you would like to withdraw permission for future use of your testimonial or other promotional material. Withdrawal will not necessarily require us to remove material that has already been published where removal is technically impractical or where it has already been distributed.

10. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect the information we hold against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

11. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, communicating with you, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

12. Your Privacy Choices

Depending on the circumstances and applicable law, you may contact us to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Ask us to update your information
• Request deletion of information where appropriate
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Ask questions about how your information is being used

Requests can be sent to:

info@alfawebstudio.com

We may need to verify your identity before processing certain requests.

13. Children’s Privacy

Skillz Pro is intended for people who want to develop professional skills and work online.

We do not knowingly collect personal information from children for the purpose of providing the program without appropriate authorization.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of our website after an updated Privacy Policy is published constitutes acknowledgement of the updated policy.

15. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy, please contact:

Skillz Pro
Islamabad, Pakistan
Email: info@alfawebstudio.com